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A Friendlier Church
Building CommunityCreating a Friendlier EnvironmentIdea #1 If you hold membership classes, consider having a dinner (or potluck) after every other class and invite the members from both classes to attend. Its a great way to connect new people with other new peopleand that is very important. If new people only feel connected to you, the minister, and dont make friends with other members of your church, they are unlikely to stay with you. (Its one way to help close the back door)
Building CommunityCreating a Friendlier EnvironmentIdea #2 There are those in your church who are very proud of you, your ministry and Unity and want to share their church with others. What we have done that has proved quite successful, is this: we have created a "Sharing Unity Ministry." On Sunday mornings we have a "Sharing Unity" table set up. On the table we have a variety of free literature about the church and Unity: our church brochure, business cards, free tapes of Sunday messages or tapes of our radio spots, direct mailer pieces, free Unity pamphlets, etc. The table is hosted with wonderful, outgoing, enthusiastic Unity people. We encourage congregants who want to "share Unity" with friends or co-workers to visit that table and pick up whatever literature or tapes they would like to give to their friend or co-worker.
Building CommunityCreating a Friendlier EnvironmentIdea #3 Have staff members or key leaders meet to discuss and agree upon shared values. Business leaders talk about the importance of "corporate culture." I think this is true of churches as well. A very meaningful way to help create that cultureand support itis to bring together your leaders to discuss (and reach consensus on) what it is that you as a ministry truly value. Building CommunityCreating a Friendlier EnvironmentIdea #4 Have a photo wall of Whos Who at your churchstaff, board, minister, key volunteers, leaders, etc. The more your church grows, the harder it is for people to know one another. Thats not bad. Its simply a fact of life. This is something you can do about it, though, to at least let your members know whom your staff, board, key volunteers are. Building CommunityCreating a Friendlier EnvironmentIdea #5 Call your members on their birthdays. Youll be amazed at how much this means to folks, especially when they receive a brief call from you when its your day off, or when they know youre on vacation. Even with a church as large as ours is, it is relatively easy (and not very time consuming at all) to stay on top of this. Our membership application forms have a place for people to put their birthday. At the beginning of the year, and after every membership class, I have a secretary or volunteer enter these birthdays in my day planner. For example: If a member has a birthday on September 12th, my secretary will enter that persons name and telephone number on the September 12th page of my day planner. Then, when the day comes, and I look at my "to do list," I see the persons name and phone number and I know it is their birthday. (It seems that a call from their minister on their birthday, is even more appreciated than a birthday card). Important bit of advice: Its safer to acknowledge peoples birthdays than anniversaries. In a large church, it can be difficult to keep track of divorces and you may find yourself in an awkward situation. Building CommunityCreating a Friendlier EnvironmentIdea #6 Consider installing a motorized projection screen to show the words of your songs rather than using hymnals. It will help create a warmer environment, and improve your congregations singing because folks will be looking up--instead of look down into their hymnals. If youd like to know about the equipment we use, call us at (619) 689-6500. Building CommunityCreating a Friendlier EnvironmentIdea #7 If you believe there are many paths to God, say so as part of your welcome to newcomers. It really says something about how inclusive Unity is and is a comment that surprises and pleases many first time guests. We have been told again and again that it was part of the reason a first timer decided to return. This will give you a "feel" for how we do it at Church of Today, San Diego: We want to take a moment to specially welcome those of you who are visiting for the first time. This is the Church of Today and we are part of the worldwide Unity movement. Something that we think makes Unity very different is that-just as our name implieswe believe in one loving God; and we believe that there are many different paths to that One God. No one patheven our ownis right for everyone. So, wherever you are in journey of faith, we welcome you here. . . . ." Building CommunityCreating a Friendlier EnvironmentIdea #8 Take an honest look at how friendly your congregation is to outsiders. Most every congregation thinks its friendly. But many newcomers do not find that to be so. Your congregation may be friendly--but friendly to each other--not to newcomers. One of the ways a congregation can "appear" unfriendly to newcomers is if your members are seen visiting before and after church with the same people week after week. Strong friendships are made at church and it is only natural for your members to want to visit with the people they like. Its not at all that you want to discourage that. But it is helpful to encourage your members to think about how "unfriendly" or "cliquish" that might look to a newer attendee. Encourage your members (while visiting with their friends) to keep their eyes open to those who "look new" or "appear to be alone" and acknowledge themor better yetinvite them to join in the conversation. (This is the kind of "information" or "training" I provide to my board members, staff, leaders and key volunteers during our monthly training sessions.) Building CommunityCreating a Friendlier EnvironmentIdea #9 Be sure to install changing tables (for babies) in the mens room as well as the womans rest rooms. It really sends a message to the moms and dads that your church cares about the little ones and recognizes dads important (and changing role) in parenting.
Building CommunityCreating a Friendlier EnvironmentIdea #9 There is tremendous value of hosting special events for key leaders in your home. It makes them feel special to be in the ministers home. You might consider hosting a Christmas party for your key leaders and let it be a time that you really extend your appreciation to them for all they give to the church throughout the year. Building CommunityCreating a Friendlier EnvironmentIdea #10 Practice introducing new people to other new people. New folks need to get connected with others--not just the minister If their only connection is with you, the minister, they are unlikely to stay with your church very long. Building CommunityCreating a Friendlier EnvironmentIdea #11 From some of my colleagues in the Wesleyn church, I learned about the "three-minute rule." At the end of the service, members and regular attendees of your church are asked to spend the first three minutes after the service ends, noticing new people (as well as those who are alone) and making a point of engaging them in conversation. You can "train" your members about this in membership classes, or with meetings you hold with your leaders, staff, board and key volunteers or you can even teach your members about this with an insert in your bulletin. It can be very effectiveand helps to break the appearance of your church being "cliquish." (Special acknowledgement to Reverend John Mawell and Skyline Wesleyan Church, San Diego, California where we first hear of the "three-minute" rule).
Building CommunityCreating a Friendlier EnvironmentIdea #12 Consider having your children enter in at the end of your service to sing your closing song with the adults. It tends to make a very favorable impression on newcomers and it is an easy way of involving the children in the Sunday service without disrupting the flow or professionalism of the service.
Building CommunityCreating a Friendlier EnvironmentIdea #13 At Church of Today, San Diego, I end our service from the back of the sanctuary (after singing the "Peace Song" or "Its In Everyone Of Us") and I say please take a moment now to recognize the person standing to your right. Give their hand a gentle squeeze and hold them in loving prayer. Whether you know them or not, what you do know is that they are a child of God. And whatever it is they are working toward or working through this week, God in them is big enough. (And then I repeat this for the person standing to their left.) And now, take a moment to honor whatever it is you felt from Spirit this morning, and know that you will have the power within you this week to follow that "still small voice." (We then end with our Prayer of Protection, led by one of our Sunday school children). Building CommunityCreating a Friendlier EnvironmentIdea #14 If you end your service with a closing prayer, such as the Prayer of Protection, consider having a child lead the prayer from time to time. Its another way to give your children visibility and the sound of a child praying tends to really capture peoples attention.
Building CommunityCreating a Friendlier EnvironmentIdea #15 Instruct your ushers to bring first timers directly to you in lineletting them take cuts, if you will. This is one way for a newcomer to meet at least the usher and you (and not leave without having made a connection with anyone. (Do be sure your ushers, are sensitive to whether the person would appreciate this or not. Most of the time, we have found that new people really like being introduced to the minister. But sometimes, they dont want that at all. Ask your ushers to take their lead from the guest.) Building CommunityCreating a Friendlier EnvironmentIdea #16 Make written notes to yourself of new people you meet on Sunday. Then when writing them a welcome note, say something about the conversation you had with them in line that previous Sunday. It can be very brief and very simple and it will make quite an impression. I simply spend a few minutes in my office after each service and I write down the names (the ones I remember) of those I was introduced to in line and anything I might remember about the conversation. Perhaps they just moved to this area and came from another Unity church, or they found us from the radio spots, whatever. Then, when I sign the first timer welcome letters on Monday morning, I check to see if I remember any of the names and conversations I had with them. Then, at the bottom of their letter, I write a simple, one-line comment about our meeting. Select a youth in your church to write or call each week. Even if its just a message you leave on their answering machine saying something like, "This is your minister, Wendy, calling. I just wanted to say "hi" and that Im thinking about you today. I hope youre having a great day!" Young children love to receive mail or have messages left for them on the family answering machine. It really makes them feel specialespecially when it is done by their minister. Building CommunityCreating a Friendlier EnvironmentIdea #18 Bend down to eye level when talking to small children. If youre a "hugger" be especially sure to ask a child if it is okay with them for you to hug them. Remember, we never know whats part of a childs background and the thing you want to communicate to them most of allis not the hugbut your respect and care for them.
Building CommunityCreating a Friendlier EnvironmentIdea #19 Use your first impression cards and second and third time cards to come up with a quarterly, semi-annual or annual "report card" on how well your church is doing, its friendliness, who it tends to attract, how it is perceived by newcomers. Compile all the info and use it just as a management tool, or use it with your board or share it with your key leaders. It will help them know how successful the ministry has been at creating the environment youre wanting to create and it will go a long way to help them take ownership.
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